5
| hector sandoval | | August 04, 2018 | |
"Great service"
5
| Tim T. | | July 27, 2018 | |
"Came in for a haircut Halie does a great job this month is custom appreciation month you get double the head massage."
1
| Sidney Belcher | | July 22, 2018 | |
"When Kayla was there, superb and precise cut every time. Today, walked in - requested Hailee with 2 people on deck. I observed Emma (the manager) look at the board that showed 2 people in front of me "first available stylist". 3 stylists became available within seconds of each other, including Hailee - whom I requested. As a business owner myself, I would have asked the other two stylists to service the 2 people on deck so the requested stylist could handle the requesting customer. Yet, Emma did not do that. So Hailee had to service the next person up, making my wait time go up another 25 mins or so. This is the second time something like this has happened. I used Emma in the past and switched to Kayla due to her personability. I've noticed that Emma tends to give me the cold shoulder when I don't request her specifically. No "hello", won't make eye contact, etc. I've talked to other people who've had a similar experience with Emma. Wouldn't be a big deal if I had 35+ mins to wait, but I don't usually. Pretty sad that a manager of a business, that should pride itself on customer service, acts so childish. My 2 sons and I have been getting our hair cut here for a few years now and it's like a revolving door. When you finally find someone that can cut your hair the way you like and is personable, they transfer out of the Prince Frederick store - quite frustrating. Looks like this store lost 3 customers because one person has to be all up in those feelings."
1
| Tanner Fellows | | June 14, 2018 | |
"I have gone here before and had a bad haircut, but today I asked for a trim, about an inch and a half but instead my hair went from 5 inches to half an inch. He said it would “look better this way” even after I said just an inch and a half off multiple times"
5
| Michelle B | | June 08, 2018 | |
"Keyandre spent so much time with my son. He is very friendly. The other workers were friendly as well. I’ll definitely be back."
5
| Patricia Link | | May 29, 2018 | |
"Kayla always does a great job on my son and husband. Always will come back to her"
5
| JM Montague | | May 12, 2018 | |
"We take our 2 sons there. Jessica has always taken care of our oldest and recently Beth did beautifully with our youngest who struggles with sensory hypersensitivity and anxiety. Anyone who genuinely takes interest in my kids and tries their best to take care of them is good in my book! It keeps us coming back."
1
| Phil Boulais | | May 12, 2018 | |
"Worst haircut EVER! You need quality barbers. TVs and sports decor don't create experiences; quality of haircuts do.
Thank God hair grows back!"
5
| Mike Edelen | | May 05, 2018 | |
"Emma is great! My son loves her"
5
| Lisa Della McGuire | | May 05, 2018 | |
"Kayla is the best! My boys have never had "real hairstyles " and she hooked them up!!!"